The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. This value should be alphanumeric and 38 characters in length. The Billing Firstname contains invalid characters. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. Unable to find the transaction for the or supplied. . If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. The card is not yet valid. Select Device Manager in the results and when it loads expand the Display Adapters node. Surcharge value for percentage cannot be greater than 100. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. You will need to enter the CV2 or card security code on the payment pages in order to continue. No further action required. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. A VendorTxCode has not been provided within your transaction registration. Then select Troubleshoot > Advanced options > Startup settings one by one. The Tranaction is not in a DEFERRED state. It is likely that you are submitting several email addresses which is therefore generating this system message. An active transaction with this VendorTxCode has been found but the some data fields are different. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. Returned when a transaction is declined or rejected. 1) If video adapter firmware update is available, apply it. The RelatedTxAuthNo does not match the original transaction. Please email support@sagepay.com with this error. The ClientIPAddress format is invalid. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. Form transactions are disabled for this vendor in the test environment. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. You can only RELEASE or ABORT a DEFERRED transaction. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. The GiftAid flag is invalid. Check the card number and resubmit. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. A credit or debit card number must be entered in the card number box provided on the payment screens. Overlaps with an existing rule. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 The deferred transaction has been successully released and will be sent for settlement. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. Please use format dd/MM/yyyy HH:mm:ss. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). A required parameter is missing. This URL must be http:// or https:// and be no more than 255 characters in length. Should not include leading zero's, and only include values in the range of 0 to 255. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. Please contact support to re-enable this functionality. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. The server encountered an unexpected condition which prevented it from fulfilling the request. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. You may need to zero pad your ip address so that each number block contains three digits. You failed 3D-Authentication. There are no card details registered for the token. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. This field can contain up to 10 characters. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Thereafter, find BIOS Mode to check whether your Graphics Card supports UEFI, EFI (Extensible Firmware Interface), or BIOS. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. Also here is some document on how to fix the problem you are having right now. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. You will only be able to perform three attempts in order to gain a successful authorisation. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. You will receive this error if you send an AccountType that your Sage Pay account does not support. Any other values or characters will not be allowed and will result in this error message. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. The CardHolder field in the transaction registration POST can only contain up to 50 characters. You must also ensure that there are no spaces within this card number. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. There is no such username associated with your account. The Vendor or Vendorname format is invalid. Incorrect Fixed value entered. Find centralized, trusted content and collaborate around the technologies you use most. You will need to ensure that you have logged back into your My Sage Pay admin account and selected the Default templates in order for the Sage Pay payment pages to re-appear. The Authorisation has been declined by the bank. What is the problem? e: A black screen should appear. Until I get a response, is there anything else that I could be looking out for? Game Card Required to Launch Downloaded Software SagePay: Test card details not being accepted - Stack Overflow You will need to ensure that the start date selected is not later than the current date. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. Troubleshooting an "Your card does not support this type of purchase" error: Is it a debit card? If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. The VPSProtocol value is not supported by the system in use. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. A valid is required. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. Why is this sentence from The Great Gatsby grammatical? A tag already exists with the provided branch name. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Any URL's which are longer will generate this system message. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. The command cannot be run for the vspvendorname provided. Incorrect Percentage value entered. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. You can do this by highlighting each device and pressing the Delete key. Exiting. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. Exceeded the allowed amount of commands to execute. The request was unsuccessful to the server being down or overloaded. You will need to check your code to ensure that you are not send more than this. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. The start date that you have selected is later than the current date. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. The request to Cancel an Authenticated transaction was successful. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. Original transaction was not a billing agreement. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. - the incident has nothing to do with me; can I use this this way? e card issue number length must be one or two digits long and entered exactly as it is displayed on the customer's card. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. The Amount including surcharge is outside the allowed range. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics If you are providing a value which has more that 10 characters then you will receive this system message. The request to VOID a transaction was Successful. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. You will need to check to ensure that the correct value is being submitted. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. The request to ABORT a deferred transaction was successful. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. ##### is an invalid date format. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. The Success URL value will need to be provided within your crypt string when posting your transaction registration. The Currency does not match the original transaction. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. If the card was issued outside of the United States, this might be the problem. E.g. If any other characters or spaces are being passed or provided, then you will receive this error code and message. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Your code should send only the first 100 characters if your description is longer than this. The issue is normally associated when you are attempting to automate these actions. The Apply3DSecure flag is invalid. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. Implement error codes returned by Sagepay server. - Drupal.org When attempting to perform a REFUND, you can only refund in the same currency type as the original transaction. No further action required. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. You are not passing the currency field through with your transaction. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. Please use the mobile device. GBP for UK Sterling, USD for U.S Dollars. 4021 : The Card Range not supported by the system. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. XML does not match the protocol. Cannot refund mobile transactions for this acquirer. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. Cannot authorise this card. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. The expiry date of the card that you have entered on the payment pages is in the past. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. SagePay/error-codes.tsv at master academe/SagePay GitHub If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. Cannot retrieve contributors at this time. You will need to use a different card if you wish to proceed with the transaction. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. You will receive this system message when the card number details have been entered incorrectly. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. and cannot be the same. We could not process your message, please check your integration settings or contact the support team. cannot be before , please check. You have entered an incorrect value for the card security code which is invalid. VGA card not supported by UEFI driver (weird pixelation????) How can this new ban on drag possibly be considered constitutional? The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. If a value is supplied, should contain either 0 or 1. The AccountType is not setup on this account. A valid value is required,this must be value between 0 and 100000.00. Invalid request. This Surcharge already exists (paymentsystem and currency combination). You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. The value, if supplied, should contain either 0, 1, 2 or 3. I tried to purchase, and it said "Your card does not support this type Try a different card" solved. The ApplyAVSCV2 flag is invalid. b: Click on properties. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. When the card number is entered into the Opayo system we use the range to identify the card type, and validity of the number before processing the transaction. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. The issue is normally associated when you are attempting to automate these actions. A valid value is required,this must be value between 0 and 999999999.99. The method specified in the Request-Line is not allowed for the resource identified. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). The Currency is not supported on this account. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. You will need to check the URL to which you are attempting to send your POST to. You have not provided us with the correct value within the VPSTxId field. Styling contours by colour and by line thickness in QGIS. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. Tell us the name of the card under that. The card number you have entered is not supported as a card type on the Opayo system. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. The number of authorisation attempts exceeds the limit. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. After each of the following steps, check to see if the issue is resolved: Ensure that your console has the latest system update installed. Does it have cross-border restrictions? Unable to use card with Sage Pay - Monzo Community The transaction can not be repeated. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. The CardStart date that has been entered is not a valid month and year combination. Unable complete transaction due to resubmission of authorisation request by client. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. The Authorisation process failed, due to an internal server error. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. More information on the different TxTypes can be found within the protocol document. If you have sent an Amount field with an invalid number of digits after the decimal place. An active transaction with this VendorTxCode has been found but the Amount is different. The server has refused to fulfill the request. Overlaps with an existing rule. The transaction would has failed due to the fraud rulebase which you have set up onto your account. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. Connect and share knowledge within a single location that is structured and easy to search. Cannot create a token from a token transaction. is too restrictive. If no card address is provided you will be presented with this error message. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. Invalid Amount field format. You are only able to refund in the same currency as the original transaction. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. Any values provided which is not numeric will generate this system message. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. The Contact Number contains invalid characters. If you are providing a value which has more that 200 characters then you will receive this system message. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. Please note that this only applies to Deferred transactions. The latter rulebase is set up as default on all Sage Pay accounts. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. "card not supported" on a credit card machine Credit Card Processing Blog To determine what the code means you will need to contact your merchant bank as they are bank specific. No further action needed. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. XML root node should be vspaccess. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). The Related transaction is not a DEFFERED payment. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. The Vendor configuration is missing or invalid. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. Transaction not in paypal registered state. I need the MLNX_OFED for the infiniband network card works properly. The Customer Name contains invalid characters. The supplied is not available on any merchant accounts associated with this vendor account.