Make sure the petals are level with each other and on a flat surface. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Use caution as extreme force may damage your scooter console or battery connections. After fully charging, I prepared for the first ride with the new parts. 51 4.7 out of 5 Stars. An awesome member of our community made this guide. When the battery is fully charged it will change from red to green. If you can not grip the top with your fingers use a pair of pliers to assist you. E03 - Change speed settings or gear. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Expect More. Grab the new battery pack and ensure that your are installing the battery pack correctly. 0000002873 00000 n Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does These models of e-bike only feature an LED Display. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. Troubleshooting Your Ride - GOTRAX.com To power the headlight on or off, press the red button for 1 second while the scooter is powered on. E10, E11, E12 - Contact GOTRAX Customer Support. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Power completely shuts off while riding. Listen or look back to see if the rear wheel is slowly spinning. You can now turn your hoverboard back on.*. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Bolts provided are rusted - poor quality control. Electric scooter throttle not working - How to fix it - Thescooterguide This is an internal issue and the bike should be sent back for repair. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. Jan 7, 2020 The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. The GOTRAX Electric Scooter Troubleshooting Guide 20 MPH Max speed and durable 10 . Learn more about your GOTRAX from full overviews and specs to troubleshooting. 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Make sure all connections are secure and there arent any exposed wires or noticeable burns. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. How to do a hard reset on GOTRAX GXL V2? - HardReset.info TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Make sure the petals are level with each other and on a flat surface. It is possible to check the voltage of your battery using a voltmeter. GOTRAX GXL-V2 ELECTRIC SCOOTER User Manual - Manuals+ We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. Entice customers to sign up for your mailing list with discounts or exclusive offers. Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. Disconnect the brake lever switch connector from the speed controller. Happy to help! Troubleshoot common issues with your gotrax hoverboard with our handy guide. Problem not solved. If you find any damage, replace it immediately. Check the lights, the brakes, and all the features, and make sure they are all working properly. Kid really loved the speedometer and the cruise control feature! Of course, with any new or growing technology there are often hiccups along the way. Resolved through warranty, in the mail. Press J to jump to the feed. 0000006275 00000 n I've emailed support but I'm waiting. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Apr 15, 2021 will respond to the email but the response itself is not helpful). Gotrax gxl v2 won't power on : r/ElectricScooters - reddit I also have a V1 and no issues. Has seemingly chose to simply respond but not take action (i.e. The console on the scooter displays speed in MPH, battery life, and headlight. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. 0000000696 00000 n Since battery indicator has 4 bars, easy to do the math. Turns on but shows zeros no matter what. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. *You may need to perform a recalibration up to three times to fix your issue. I've had it for a full month now but never knew how to. Easy fix but annoying. I kicked off the odometer began registering speed. Here is a link to find the manual for your Gotrax hoverboard. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! - Very dangerous as you can be cruising along and the motor completely shuts off. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D)