There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Money for the television and phone system by your bedside. Kings Drive, Eastbourne, East Sussex, BN21 2UD Bexhill-on-sea, Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. TN40 2DZ, In Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. We aim to accommodate all our patients in same sex wards. Staff showed compassion when dealing with patients and protected their privacy and dignity. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. The nursing staffing levels had improved since our previous inspection visit in September 2014. Staff throughout outpatient services put patients at the centre of what they did. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. This includes an average layover time of around 7 min. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. (877) 870-7012 to begin the admissions process. Give feedback on care at this service. We noted that whilst the rating remained the same, there were noticeable improvements in many aspects of care. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Eastbourne District General Hospital - Care Quality Commission - CQC Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . Records were brief and suggested limited discussion and challenge. Acute Admissions Unit - Level 3. To use this service you will need to buy a pre-paid card. The service did not have a major incident policy for the mortuary, although they had started work to produce this. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. Kings Drive, Eastbourne, East Sussex, BN21 2UD The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. People could access the service when they needed it and did not have to wait too long for treatment. Map and contact details. All inspections: Eastbourne District General Hospital - CQC Staff recognised incidents and reported them through the electronic reporting system. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. People could access the service when they needed it. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Mental health services were provided by another trust. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. They managed medicines well. the service is performing well and meeting our expectations. Staff were clear about their roles and accountabilities. Large amounts of money or valuables, such as jewellery or electronic devices etc. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. At least one standard in this area was not being met when we inspected the service and The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. there are some services which we cant rate, while some might be under appeal from the provider. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. There were business continuity plans in place for use in the event of a major incident. When things went wrong, staff apologised and gave patients honest information and suitable support. ACTs provide high quality and appropriate care and liaise with STAR . Your friends and relatives will be able to call you directly (charges apply). We reviewed 3 sets of patient care records. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. we have taken enforcement action. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. The unit operated 24 hours a day for low risk mothers. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. Suspended ratings are being reviewed by us and will be published soon. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Staff understood the services vision and values, and how to apply them in their work. the service is performing exceptionally well. The trust rate of surgical site infections (SSIs) was better than the national average. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. Only one new person was admitted yesterday. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. They provided emotional support to patients, families and carers. We observed clear referral pathways for patients who were displaying or had mental health conditions. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Nursing staff shared concerns with the level of staffing on most medical wards. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. Banner Estrella Medical Center in Phoenix, AZ is rated high performing in 5 adult procedures and conditions. 27 February 2020. The hospital staff tried to ensure that the individual needs and preferences of patients were met. Let's make care better together. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. 27 January 2017. Bexhill On Sea, To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton The Economic Consequences of Hospital Admissions Carlos Dobkin, Amy Finkelstein, Raymond Kluender, and Matthew J. Notowidigdo June 2017 Abstract We use an event study approach to examine the economic consequences of hospital admissions for adults in two datasets: survey data from the Health and Retirement Study, and hospitaliza- Staff completed and updated risk assessments for each child and young person and removed or minimised risks. For example, through the use of practice based competency assessments for a variety of clinical procedures. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. Conquest Hospital A robust governance system was being introduced. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. Staff recognised and reported incidents and near misses. Over 98% of surgical patients would recommend the hospital. 192.com Business Directory - your top resource for finding Hospitals listings . Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. Hospitals. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Moving patients at night is only done in an emergency. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . We visited the telephone triage area and the community midwives office. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. Get alerts when we inspect. . . Budding medics have a doctor overseeing them, with workshops, hospital practice and work . It is managed by the East Sussex Healthcare NHS Trust . Call us today, 24/7, for a free, confidential assessment . Staff were caring and compassionate, working to maintain privacy and dignity of their patients. We will publish a report of our overall findings when we have completed the national inspection programme. NHS England Same day emergency care privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. The service had enough staff to care for patients and keep them safe. The service took account of children and young peoples individual needs and made it easy for people to give feedback. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. When is meal time and what food can I bring into the hospital? However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. How to get to Eastbourne Hospital by Bus? Staff we spoke to were able to demonstrate an understanding of their responsibilities to safeguarding vulnerable adults. Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. Staff kept detailed records of children and young peoples care and treatment. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. Eastbourne hospital hi-res stock photography and images - Alamy The incidence of both pressure damage and falls had shown a sustained improvement over time. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. 0300 131 4500, Provided and run by: Alongside the falls assessment an individual needs assessment is completed. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. Statistics A&E Attendances and Emergency Admissions - NHS England Staff delivered patient care in line with evidence based care and best practice guidance. Requires improvement Staff we spoke with were highly motivated to provide care that was kind and promoted dignity. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. To begin the process, all you have to do is pick up the phone and call our Patient Services department. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We saw dedicated areas for children in the main outpatient waiting areas. Leaders had the integrity, skills and abilities to run the service. We observed staff following national best practice guidance in theatres. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. Staff knew where to access support and information. Acute Admissions Limited Headquarters. We found there was strong and clear leadership capacity and capability. Consultant Physician - Stroke | Job advert | Trac