Press question mark to learn the rest of the keyboard shortcuts. NerdWallet strives to keep its information accurate and up to date. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. 5% cash back at office supply stores and internet, cable and phone services (on up to $25,000 of purchases per year, then 1%); 2% back at gas stations and restaurants (on up to $25,000 per year in purchases, then 1%); 1% back on all other purchases. Not all purchase protection benefits are created equal. PDF Return Protection - American Express Not if you used the right credit card to make the purchase. Like insurance, purchase protection is one of those things that you hope you never have to use. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased through. AmEx makes it easy to file a purchase protection claim on its website. AmEx Return Protection: What to Know - NerdWallet 5% cash back on up to $1,500 in combined purchases in rotating bonus categories each quarter (requires activation) and on travel booked through the. The annual maximum is also pretty generous at $50,000 per year for most cards. So I recently. Here are our picks for the. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. You would only be reimbursed up to the amount charged on the card. This benefit acts as a kind of insurance against theft or damage for a period of time after you buy something. PSA: Never ever ever put anything in the seat pocket of an airplane. Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Terms, conditions and limitations apply. Our opinions are our own. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. If your claim is successful, the credit card company will choose to replace, repair or reimburse you for the lost or damaged item. Many or all of the products featured here are from our partners who compensate us. Posts: 13,805. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Items not being safeguarded or left at an unlocked location. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). , Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Anything purchased for resale or commercial use. Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. Amex has you covered in that instance, too. There's a lot to love about the Amex Gold card. The other card networks often offer their own purchase protections as part of their network affiliation. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. Welcome bonus: Earn $200 cash back after spending $500 on purchases in your first three months of account opening. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. We believe everyone should be able to make financial decisions with confidence. Underwritten by AMEX Assurance Company.. Terms and conditions will apply. The Blue Business Plus Credit Card from American Express. For example, AmEx won't approve a claim for damage to an item "purchased for play." This should be covered under lost item assuming you have the receipt etc. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. However, not all purchases and losses are covered by AmEx purchase protection. 0 Who should (and shouldnt) get the Capital One Venture X card? Read more. If you claim an item was stolen you will need a police report. pAxTu:E4 VB8H_ fUsF4A~ScD_ ^8v8_]gw`\7f(g~5"ip JI. And be aware of excluded purchases, too. How do I Earn Membership Rewards Points? OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Some issuers also refer to this benefit as purchase security. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). when you need coverage is essential. Return Protection Terms | AMEX US - American Express This site does not include all credit card companies or all available credit card offers. American Express Purchase Protection Guide: (Claims, Forms) [2021] Dozens of AmEx cards offer purchase protection benefits. Commissions do not affect our editors' opinions or evaluations. Delta SkyMiles Platinum American Express Card. Battle of the premium travel rewards cards which is best for you? All policies have a maximum limit of $50,000 in claims per calendar year. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. Our partners compensate us. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. Buts its still "status open" now and have no update. Policies are underwritten by AMEX Assurance Company. Amex adds new cell phone protection benefit - The Points Guy Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. Offer ends 3/29/23. Editors note: This is a recurring post, regularly updated with new information. Maximum coverage per account for purchase protection: $50,000 per card per calendar year. diamondsaremadeunder 3 yr. ago. Compare the cost in points or miles to cash, and see which option is best. And you'll usually be required to file a police report if you are claiming it as stolen. So, checking. Can You Buy Gift Cards with a Credit Card? Pre-qualified offers are not binding. Terms apply. The card doesnt offer price protection or return protection, though. If submitting a claim by phone, you will be asked certain questions about your claim. 995 0 obj <>stream Visit americanexpress.com/benefitsguide for details. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. Terms apply to the offers listed on this page. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. *Benefits may vary by issuer. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. Purchase protection doesnt require any registration in advance. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. When evaluating offers, please review the financial institutions Terms and Conditions. Please read important exclusions and restrictions. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Purchase Protection Coverage Period as described below. We may receive compensation when you click on links to those products. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. How do I Redeem Membership Rewards Points. Finally, its not that hard to snap a photo of a receipt and retain it in your smartphones cloud storage archive for many years. $1,000 per item (or $500 per event for natural disasters).*. Terms apply. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Several credit cards may even provide protection if you lose a recently-purchased item. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. This is just one scoring method and a credit card issuer may use another method when considering your application. PDF Purchase Protection Plan Documents - American Express For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. Items voluntarily or involuntarily discarded. Compare the cost in points or miles to cash, and see which option is best. *Excess of 50 applies. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. Plus, AmEx can change the coverage at any time. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. American Express removed this perk from most of its cards effective at the start of 2020. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. Plus, not all damage and losses are covered. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Please review. Purchase Protection is underwritten by AMEX Assurance Company. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. We may receive compensation when you click on links to those products. Recently bought a Pacsafe bag that basically fell apart on the first trip out. The ideal credit card to aim for is one that will both maximize your earning on the purchase and give you protection against theft and damage. For return protection, you have to file a claim within 90 days of your original purchase.. Amex's extended warranty perk applies to warranties of five years or less. Big spenders should note that the purchase protection on. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. How do I Redeem Membership Rewards Points. Balance transfer fee applies, see pricing and terms for more details. You can view the full extended warranty policy for each card. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. It appears that JavaScript is either disabled or not supported by your web browser. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. When evaluating offers, please review the financial institutions Terms and Conditions. Underwritten by AMEX Assurance Company. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. Motorized vehicles, parts and accessories. Claims can be made online or by giving American Express a call at 1-800-322-1277. Read more. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Related: Who should (and shouldnt) get the Capital One Venture X card? When evaluating offers, please review the financial institutions Terms and Conditions. Something went wrong. Cash and cash-like items including gift certificates, stamps and coins. Additional reporting by Stella Shon, Carissa Rawson, Christina Ly and Ryan Smith. Shopping Protection | Purchase Protection Plan | Amex CA Delta SkyMiles Gold Business American Express Card. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. This compensation comes from two main sources. If a recently purchased item is damaged, stolen or lost, your first step should be to determine whether the card used to purchase the item has purchase protection. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. This influences which products we write about and where and how the product appears on a page. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. To be eligible for purchase protection, you must use an American Express card equipped with this benefit and charge at least a portion of your qualifying purchase to that card. Coverage limits apply. Often, you will get a response to your initial claim inquiry within 48 hours. Please visit americanexpress.com/benefitsguide for more details. Get more smart money moves straight to your inbox. Purchase Protection: Which Credit Cards Cover Your Belongings Do not sell or share my personal information. Aaron is an avid global traveler and miles and points enthusiast. Policies are underwritten by AMEX Assurance Company. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Amex Purchase Protection Benefits | The Ascent - The Motley Fool Eligibility and Benefit level varies by Card. same thing happened to me, left a small bag under front seat. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. Books, magazines or periodicals of any kind. Our points-obsessed staff uses a plethora of credit cards on a daily basis. 3 yr. ago. Explore our Cards Terms and Conditions Official application link: Chase Freedom Flex. Amex Platinum Lost Item Purchase Protection Question : r/amex - reddit Visit americanexpress.com/benefitsguide for details. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. More information can be found here. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. There are a multitude of purchases that are excluded from purchase protection. This site does not include all credit card companies or all available credit card offers. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). Check the details of your card's coverage to see if your incident is covered.