TicketPlan cannot be held responsible if incorrect banking details are provided. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Well need evidence from the relevant transport authority. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. . Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. TicketPlan | Ticket Refund Protection Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. ', Beware of this fake Disney+ phishing email. Events may be postponed or canceled for a variety of reasons. All photography, filming and other recordings of the event are PROHIBITED. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. Have now given up. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. 7299 AXS 8398 Organizations, Charitable and Social Service 8661 Organizations, Religious 4900 UtilitiesElectric, Gas, Heating Oil, Sanitary, Water 5199 Nondurable Goodsnot elsewhere classified 6300 Insurance Sales, Underwriting, and Premiums 6513 Real Estate Agents and ManagersRentals Cover applies if an immediate family member or a member of the booking party tests positive. Such fees and charges may vary. Are you looking for comprehensive cover for Covid cancellations? Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. If the event is rescheduled, we'll advise what options are available to you. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. During the event, strobe or theatrical lighting may be used. Ticket Insurance. All ticket prices for events that occur in the United States are stated in U.S. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. Please consult the seller fee information found within our Service. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. The site owner may have set restrictions that prevent you from accessing the site. If you bought tickets online or over the phone, you won't need to do a thing. Took about 5-6 weeks and lots of following up but did get all my money back. Occasionally, we may require that the physical ticket is sent to us. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. In these cases, customer service will attempt to contact you, using the information we have on file. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. If you are purchasing a resale ticket (i.e. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. The documented police or fire brigade report. Event date, time, talent, participants and rosters are subject to change without notice. All fees and charges relating to your transaction will be disclosed to you during the purchase process. However, it is not clear if this would cover government advice. We have made changes to our Privacy Policy. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. A refund AXS the company right which she bought the tickets sent via an email telling. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Contact Us The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. File a Claim | Allianz Global Assistance - Allianz travel insurance Its for one of the Hyde Park British Summer Time concerts. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). I don't see why I should have to do the legwork on this one. You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. Please note that further documentation may be required following our review. What is ticket insurance? SEARCH/NO EXPECTATION OF PRIVACY. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A per-order delivery fee may also be assessed, depending on the delivery method. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Find a will ticket on Gumtree, the #1 site for . Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Mastercard, date running time selected at the russian of purchase. Our helpline number is 1-888-929-7849. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Pick your exact se. Online applications are received immediately and are our preferred method of submission. Front row or on the aisle? Press J to jump to the feed. Please provide details in the box below and attach supporting documentation as appropriate. Axs Ticket Return Policy - unleashedagility.com found at the bottom of this page. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Cant get ticket refund from AXS MoneySavingExpert Forum Were very sorry for your loss and understand that this is a difficult time, however, we do require a copy of the death certificate to assess a claim. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Yes - If customer is prevented from attending because of a government mandate, this is covered. Supporting documents are preferred in English. Thank you for taking the time to let the people know. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. I am supposed to submit a claim, with my email address - I can't get in. So I decided to treat myself and girlfriend to VIP tickets. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. Therefore, we ask for: A completed medical confirmation form. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Dollars. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. Only items purchased on the AXS official website can be returned for refund or exchange. The truth is that paying for insurance to guard against this is a waste of money. and now it says "refund pending". This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. Below you'll find an important update on COVID-19 and your events. Performed analyses related to call center and ticket insurance costs. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. DE According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the.