Fixed everything, explained how to use system. Customer Service Supervisor. TERRIBLE!!! The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Did not rush. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. Total repair was diagnosed and fixed quickly. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Great! I did notice that if you were more than 60 days late then they hold your oil for ransom. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Clear price gouging. That's peace of mind. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . We have service plans, equipment installation and repair services to meet your needs. They're reliable. I use and would recommend them to anyone. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Established in 1958 in Winnipeg, MB, J.A. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Will never do business with them again. I left the company. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. The technicians were professional. BBB reports on known marketplace practices. Petro keeping your home up-to-date and in top-notch condition. If you continue to use this site we will assume that you are happy with it. They would not deliver, they would let you run empty. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. How to Market Your Business with Webinars. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. Find your local office: See what services and offers are available in your area. Save the money with fuel and hire technician for service when needed. Hence the high price. Call 888.735.5651 to join our family and learn more about services. I was instead met with rude remarks and no solution. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental I lost my heat on Sunday November 20, 2022. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. $6.509 / gallon for #2 oil. Called later to let me know they were not coming. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. We are commonly referred to as Petroservice, our registered business name. They do the job correctly. Air conditioning services and equipment to keep you cool. "Petro customer. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Maybe I need a better home address. I am very confused given I was put on a payment plan that was meant to cover a year. Deliveries are automatic and we never run out of fuel. Unsubscribe easily. Our content is intended to be used for general information purposes only. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Rude representatives refused to provide supervisors' contact info. Punctual arrival, no-nonsense work, and good cleanup after. Their payment posting is very inaccurate. You wait up to an hour to talk to anyone on the phone. Just got oil delivery. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. I am told someone will have to call me to do this. Category heating & air conditioning/hvac, heating . Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". This company tells you everything that makes one feel using this company will be the right choice. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business Fantastic! I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Petro has installed a new furnace and hot water heater over the last couple of years. All Rights Reserved. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Home heating oil equipment and services to help you save. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Thats criminal, Putin or no Putin. heating & air conditioning/hvac, plumbing, heating oil companies. expression. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Petro | Better Business Bureau Profile Working at Petro Home Services: 186 Reviews | Indeed.com Petro Home Services is Americas #1 home heating oil and total comfort services provider. He is also pleasant, helpful and willing to answer questions. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Deliveries are automatic and we never run out of fuel. I would use them again. Service call was under contract so no charge for the call. Do not use them!! They are constantly breaking appointments, One appointment was from 8-12. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am an unhappy customer and I know I have choices and using this company is my worst choice. Love that Petro has great people working for them. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. There was no cost, we have a contract with them. About Petroservice | Petro Service Who is the owner of the PetroChina gas pipeline? I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Star Gas Partners, L.P. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Thats the Petro promise. They came same day in a few hours. Put $0 down on the latest energy-efficient systems. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Hero Home Services LLC | Better Business Bureau Profile Why does my dog like to lay on my side of the bed? $60K-$65K Per Year (Employer est.) Woodbury, NY Easy Apply 19d. I left them in December and went with another energy group. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. They are a higher price than anyone else. Contact Petro | Petro heating oil, AC and total home comfort services Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Might convert to gas. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. 6 Who are the largest shareholders of Petro Canada? Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. And that's the Petro promise. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . BBB Business Profiles may not be reproduced for sales or promotional purposes. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co They need to have a more competitive price. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . He was very professional and was able to asset the situation and solve it quick. They are professional. round. Petro Bankruptcy? Heating Help: The Wall Well its now been 24 hours later and several phones later with no email with my receipt. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. For more information about reviews on ConsumerAffairs.com please visit our Petro served my tenant. The company delivered oil even though there was lots of snow. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They also charged me tax and i had to fight them on that. Whatever it was, they fixed it. See BBB rating, reviews, complaints, request a quote & more. Not only was he courteous and very knowledgeable about the problem, but he was also able to It bounced back. BBB Business Profiles generally cover a three-year reporting period. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Well start sending you the news you need delivered straight to you. As a matter of policy, BBB does not endorse any product, service or business. I am very happy I chose Petro Home Services. Really great, friendly and thorough service. Stewart (Tech #756) was great! If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. I will never call them ever again. I signed up for oil delivery in December as a new customer. How do I know I can trust these reviews about Petro? Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast.