I have received zero successful candidates and I was not notified of any fees. Poorest experience ever with a job posting app. Please note that Indeed may be required to preserve business records pertaining to that account to comply with its obligations under law. Employer resources including tutorials, tips and troubleshooting for every Indeed product Search "" home > My account > . Hi Glaudine, thank you for taking the time to share your feedback, we are very sorry to hear you are having a poor experience here. You can rejoin using the same email address, but you must wait until the initial request is finished processing. In addition, you have the option to post for free or sponsor jobs. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. We followed this suggestion and opened a new account. Thank you. Indeed has a consumer rating of 2.86 stars from 1,387 reviews indicating that most customers are generally dissatisfied with their purchases. Employers / Post Job. So as per my research I could post on Indeed, Because as they do have "confidential option". *First, I tried gmail account they blocked, then I did with another account, again they blocked. Edit: So it turns out it is part of their process for new users to verify their account. Leaving your customers clueless with what could be wrong? If youre finding yourself disappointed in the service, well guide you through a process of closing and canceling your Indeed account successfully. The fees for the advice of an attorney should not be compared to the fees of do-it-yourself online How can you ban someone from your service with no reason given and give no refund? Just the prefixed answer for everyone. Though talent is universal, opportunity is not. Indeed has really gone down hill. Powered by phpBB Forum Software phpBB Limited, Copyright20002023RedFlagDeals.com. Apparently he didn't like that I wanted accountability and a basic response so they disabled our account. Hi Bella, thank you for reaching out. If you don't find it in any of the folders, you may need to contact the customer support team for help. I didnt even ask for a specific gender or anything which I understand would be a problem in South Africa as a lot of women can be easily taken advantage of. You can close all jobs in your Indeed account and cancel the service by: The only alternative that you have for the website cancelation is calling the company on the phone. Navigate to Settings > Integrations and API, scroll to the 'Job boards' section, and click the Indeed toggle. If you stop charges to your account for Sponsored Jobs and are not using our Resume service, you won't accrue any new charges and do not need to disable your account. I sincerely hope to hear back from your staff as it seems we are close to done with Indeed for good. The last couple of days customer care stopped replying to our emails with requests to help us solve this issue and phone calls to our contact person at customer care were not answered. Examples of Indeed Assessments include Customer Focus & Orientation, Attention to Detail and Work Style: Reliability. Next, enter the email associated with your Indeed account. I tried many ways and always is the same. This link will open in a new window. If enough information is not provided when the account is being created or we find a violation of our job posting guidelines, then the account will go into the appeal status that you're now experiencing. Read through these two short sentences and locate the word "form" highlighted in blue. Copy/paste the letter to What should we know? Make the appropriate changes regarding needed information. I'm at a loss as to why they disabled my account. It has mixed reviews but over all I'd say it does okay. Employers have two ways to view applications, via their Indeed account as well as via email, and we are currently only able to track when they open an application in their Indeed account. Someone from corporate or a higher ranking manager might want to fix this and actually care about the customers they are serving. Feel free to copy/paste this letter to the box entitled, What should we know?. We called again and the employee apologized and said he was embarrassed for the way the company is treating us. They treat the long term staff decently but business practices encourage starting staff to quit. Please provide our moderation team with a scan or image of one of the documents they specifically requested. If you have any additional questions or concerns please email us at sitejabber@indeed.com. Locate and click on Subscription Management in the upper-right corner of your screen. rep was out of the office for 3 days straight and then the account was deactivated. Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. Customer Support Officer. Deleting your loved one's Indeed account may be part of the executor's duties, especially if you're trying to clean up their online presence. He did a couple of days later but couldnt help and then also ghosted me. If you have urgent hiring needs, we recommend utilizing other hiring services. I had no idea they were billing until I received the invoices. Every day that passes we are missing opportunities to find candidates and are very close to switching to Ziprecruiter or another hiring platform with reliable customer service. Select Open located on the right-hand side of your screen. Hybrid remote. It may be impossible to recover your account if you can't access your email. This has happened to me on more than one occasion but at different companies. Sajjadrafique25@gmail.com. Believe it or not, thats not even the best part. Without the death certificate, Indeed will set your loved ones resume to private but cant authorize the account closure. said they needed to verify the business with a utility bill and the ein number, which i sent in. Once you've clicked on the Privacy settings tab with the padlock icon, scroll down on the right until you find the section entitled Accessing and Deleting My Data. Today they suspended our account without any rationale why. The first step to deleting your own Indeed account is to log into your account from the Indeed homepage. This is incredibly frustrating as Indeed is one of our main sources of candidates. You can cancel any active Resume subscription at any time. I went through the appeals process and sent them the proper documents to prove our companys legitimacy. Right after we receive roughly 8 applicants and our business is on the brink of collapse. They make you jump through hoops to get your account active, and then can just disable it with no reason as to why. Please note that this is an irreversible action and cannot be undone. We are sorry to hear about your experience! If you need a job like now just post your resume and select that it be actively viewed. We wouldnt be shocked if you were tricked in some way by Indeed or any other big or small corporation. Hi Anmol, we are very sorry to hear about your poor experience with Indeed. The most common among them is the dysfunctionality of the website cancelation option. There were occasionally some issues, but they always got solved. I've never experienced an entity turning back on the customer and blaming them for their own inefficiencies. I get the same people applying over and over, so I reject them so I dont have to pay for them. Waste of time and money for all these employers. Boneless Beef Ribs $8 off per pack, [Costco] Hi Lilly, we are very sorry to hear that you had a poor experience, all accounts on Indeed are subject to our standard account review process. My company has been doing business with Indeed since 2018. CareerBuilder TIP. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. Note: You can cancel any active Resume subscription at any time. The complaint has been investigated and resolved to the customers satisfaction. As their account is no longer needed, I request that you delete all data associated with it. We must also ensure that our quality guidelines are met. Thank you! It appears that we need additional information on your business and your relation to it. I am a self employed independent contractor and I am looking to hire an associate to cover for me during my mat leave. Hi Dawn, it appears your account is going through our standard review process. Indeed Disabled For Not Sponsoring Jobs. Closing. Note: Sponsored jobs with outstanding balances will process on the first day of the following month. Hi Mandy, we have sent you a PM with an additional explanation and the next steps. Your ability to post jobs on Indeed.com has been disabled. It is not necessary to disable your Indeed account. There was an incident where we were overcharged by about $900 and were issued a refund quickly and with an apology. How can i post vacancies thru indeed, am a recruitment officer, do i ha have to pay a fee? But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired. "Indeed may reject or remove any Job Ad and disable any Employer's account FOR ANY AND NO REASON WITHOUT NOTICE". Thanks in advance We do not see that you have submitted an appeal through your account yet. To post a job with Indeed please visit www.indeed.com/worldwide and select the country of your choosing. Looking for a credit card? Even when I wrote for appellation it seems like I got an automatic answer. Date Posted. Pro-tip: Make sure to complete the appropriate step below before deleting your employer Indeed account. Our company's account was disabled shortly after posting a job ad. And really shady practices about verifying my company. Now because of that I am unable to find candidates for my employer and cannot fill those positions. Thanks. Indeed were still charging me for this. I then received a response so generic and denial with no details saying the decision was final. last week I was blocked from my account directly after being charged 130$. And that's only the ones who post about it. From there, click on the person icon in the upper right corner for the drop-down menu of choices. You will see a confirmation window. Dear Indeed.com Thank you for you attention for details, and making me fired! This is a typical Indeed tactic. Double-check your spam/junk folder as well since sometimes our emails can be sent there as well. generalized educational content about wills. You will need to follow up with them directly via that email chain in order to move forward with the review process. In the end he assured me he had everything he needed and my post would be up within a few hours. Lets just say Im not impressed at all with their process and I'm thankful I this happened early on instead of in the middle of the hiring process as many have also complained about. Thank you. When updating this configuration option, it can take up to 6 hours for the . Nooooooo! the view mode on your account to private, it won't be searchable. Privacy Policy. Your part in the process is done just like that. Otherwise, click Remove Plan if you chose a cost-per-application plan. Please attach an up to date copy of your CV to the link provided and our client will be in direct contact. Indeed or Publishers may reject or remove any Job Ad, and Indeed may disable any Employers account, for any or no reason without notice. If you want to do it this way, you can quit the service by: Note that if there is an outstanding balance to your account, it will be charged one billing month after you cancel the service. Today I decided to post a few positions I have open, at my current job. How Do Indeed Fees Appear on Your Statement? Thats not right. I tried job hunting after the economy started to recover in 2014 and found where I'm at now was the better choice long term. From my side I provide everything. Connect your DoNotPay account to your email address or your bank account, and well monitor your memberships for you. Using Indeed Assessments reduces an employer's time to hire by 12% on average. it is not! You can email the site owner to let them know you were blocked. Due to the fact my union job would allow me to earn 20% more than someone who wasn't in a union job. From there, please select "Employer/Post a Job" in the upper left corner. advice. the woman name is mrs jessica paint hr for yelp. First, y, ou can delete all alerts to avoid daily or weekly emails clogging up your inbox. Can someone reach out to me directly on my email to resolve this issue? Sponsored job posts on Indeed cost as little as $5 . Deleting your loved one's Indeed account may be part of the, , especially if you're trying to clean up their online presence. But, too often, your data is in places it doesn't need to be, which means you have to be proactive about what accounts need to be open and which ones should be closed. Check out our article, Using Indeed Assessments to Administer Candidate Skills Tests, to learn how to make the most of assessments for hiring. And upon reading the reviews, it seems that it is a common issue. NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. 173.236.217.182 I went through the prompts and created an ad to hire an administrative assistant for my company. Hi Om, please refer to the private message we have sent to you for further assistance. They will take your money to sponsor the jobs and then not allow you to hire anyone because they disable your account before you can hire anyone. Managing your online presence is an essential part of today's social sphere. I am extremely confused. They have too much video tutorials in Youtube", may be it is true. Disappointed and Frustrated| Employer account disabled for no reason. Don't waste your precious time on Indeed.com. Employer account disabled with no reason given. After this happening twice to me now, I will NOT be using Indeed anymore. Hello Anita, positions posted for free stay on Indeed for a total of 120 days. No one seems to be able to help us? We appealed the decision providing our incorporation documents and recent bills. To delete an item/section, click on the garbage can icon. The reviews are only removed if they do not abide by our posting guidelines. no notification from indeed. However, no additional charges will accrue once you've paused or closed the job. Hi Midlaj, thank you for taking the time to leave Indeed a review. Terrible service. this website shouldn't even be online, they are a scam job website, account blocked, no support customer care, Indeed.com - this website shouldn't even be online, they are a scam job website, Indeed.com - spam, tricked into giving personal info, Indeed.com - account blocked, no support customer care, Indeed.com - privacy breach/false advertising. 25,000 - 30,000 a year. Prepare for interviews with practice questions and tips. You Shouldnt Stop Using DoNotPay Once Youve Canceled Indeed. Hi Maubricio, to explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We have many prospective candidates who we cant reach out to. Disabled Employer Account with No Warning and No Recourse, Account Disabled- No reasoning and no warning. * Indeed attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. When you receive an email from Indeed, they will ask you to verify whether or not you were the originator of the request to cancel the account. After 7 years, thousands of pounds a month advertising via Indeed in the UK and USA and our account is shut down with no reason. Locate and click on Dashboard>Jobs in the upper-right corner of your screen. my account has been disabled with no reason given. Time for a class-action lawsuit. Unorganized, unauthentic and unethical. Once it's submitted our moderation team will follow up with you directly within the next 24 hours via email from employersupport@indeed.com. Questions about insurance for your new home? If you have an employer account and have posted a job on Indeed, your Company Page will automatically be claimed and tied to your account. Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. Select Pause or Close from the drop-down menu. Find jobs. This link will open in a new window. Your first instinct is to delete your account with Indeed so that you stop incurring charges to your account. Before you permanently delete your account, there are two things you should know. INDEED IS A SCAM!!!!!!!!!!! Service 247. We have called and been given different reasons by the Indeed personnel contacted but the issue has not been resolved. Was then charged another almost $300 when we rejected each applicant within the time constraint of 72 hours. Cloudflare Ray ID: 7a2cc9813c09241b Hi Robyn, apologies for the poor communication here. We also have had a very successful time on Indeed, often spending thousands of dollars sponsoring our jobs. How to Cancel the Indeed Account on Your Own, Calling the Indeed Client Success Specialist support, Cancel Indeed Through Your Employer Account, Clicking on the Resumes or Find Resumes section, Clicking on your email displayed in the right corner, Choosing the Subscription Management option, Clicking on Cancel Subscription to confirm your request, Wait patiently until you have an Indeed representative on the line, Ask them to cancel your account and recurring billing, Give them any information they might need, Request to be sent an email confirming you were unsubscribed from Indeed successfully. At the beginning too much trouble of opening the account. However, your most obvious solution is to enlist the help of DoNotPay to cancel your Indeed membership without any issues. We have sent you a private message with more details. However, no additional charges will accrue once you've paused or closed the job. So as per my research I could post on Indeed, Because as they do have "confidential option". So as per my research I could post on Indeed, Because as they do have "confidential option". Here's how to permanently delete your account. Cake offers its users do-it-yourself online forms to complete their own wills and Signature. Employer Help Center How can we help today? It is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. i'm going to stop using indeed unless i know that my application is actually getting through and seen. A member of our team has sent you a private message to assist you. I would be wary of the answers you get from them regardless because twice I have been lied to about potential employers who aren't actually in existence. I logged two appeals and submitted Company verification documents to them on two separate occasions. I am a startup and had my account disabled a one day after as I posted 6 positions in a row. account blocked, no support customer care. I tried posting on Indeed but as I was registering the job posting my account got disabled. Within ten minutes, the new account was disabled as well. Search Salary. Reservation Agent and more on Indeed.com. Hi Soledad, we are sorry to hear about the experience you are having with Indeed. For users logging in via Facebook. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're now experiencing. No problem. I have also read where people are applying and nobody contacts them back - I guess this could be the reason why they are not received responses. This effort included a large scale review of job listings. By clicking "Accept", you agree to our website's cookie use as described in our Cookie Policy. If there's anything else we can do to assist, please let us know. If you are certain that you would like to proceed, click OK. The request will take a few minutes, but make sure to check your email for that verification form from Indeed. I am more than happy to speak to customer service though you don't even have a phone number to call. Also, please find a copy of their death certificate attached to this email for your records. I chose our insurance and within minutes the account was completely disabled without any explanation what so ever. The job posting went live, but after a few hours I received an email that my account was disabled. Shame. We are a company founded over 30 years ago and finding if a company is real is really easy. Please note that this is an irreversible action and cannot be undone. Right next to it comes the inability of the Indeed customer support to solve the problem. Just make sure this is what you want to do because deleting any Indeed account is permanent. Permanent + 1. I left an honest review for a company that I worked for almost 10 years. To continue with the total deletion of your account, follow these steps: Follow the prompts to delete your account. You can submit an appeal form through your account. They will assign their larger accounts a rep, but in reality, the rep is a glorified secretary, powerless to help if Indeed chooses to close your account. Waited weeks for a response from our representative *. You heard us right! My boss asked me to post Jobs as a Confidential Company. About This Video :You will learn, How to recover Disabled Indeed Account?. So I don't really understand why the account suddenly got disabled without any specific reason. Hello Ashleigh, thank you for reaching out. However, when an ad is sponsored, you have the option to set up a budget and pause or close the job whenever necessary. Thank you! Upload your resume. This comment was posted by a verified customer. Please follow up with us there so we can further assist. If you no longer wish to use your Indeed.com account, keep reading for instructions on how to delete the account. Close and Cancel Indeed Account in No Time With Our Tips. (TermsofUse,PrivacyPolicy, Manage Consent, Do Not Sell My Data), Your account has been disabled because its relationship with your company could not be verified, [Sumo Citrus] Reviewed candidates are ready for action. (YMMV) Winback BYOD 50GB $35/m 18 months. i don't know if they are receiving my emails. We can get in touch with Indeed in your stead, wait out the phone queue, and pass you the call as soon as a team member picks up. You can also set your resume to private so that your . Skip to main content. We are sorry to hear about your attempts to contact Indeed. Soda Stream Jet 10.00 regular price 63.99 YMMV - Dundas Cambridge location, [Costco] Now the text "delete this media" will appear below the file. So I don't really understand why the account suddenly got disabled without any specific reason. But still, I cannot have to access my Indeed account. What a joke! Though its entirely free to use if youre the one seeking employment, employers need to have a paid subscription to post the hiring ads and find prospective workers. Don't have an account? Subscriptions will not renew after the next billing date or upon completion of the annual subscription. So then I speak to our account rep and he was very nice and was going to get to the bottom of it. Pro-tip: Make any adjustments needed to this email suitable to your needs. I got an email from them saying the following: Your account has been disabled because its relationship with your . I am currently disputing all of the invoices in which I did NOT sponsor the jobs. This helped me get experience so I could get hired by my "now" company. A member of our team has responded to your review by private message. The account was verified. However, any employers with which you were in contact will still be able to contact you. I phoned and they told me that it would have to go to appeal but they were not able to tell me why it was disabled. Amy Wolkenhauer, BA in English/Creative Writing. As this is the mainstream way of hiring, these "managers" or case representatives actions can not only affect dozens of families from received child care but they can dictate whether a business succeeds or crumbles. Here's how to navigate through the Indeed system and get to a customer service professional: Pro-tip: Companies like Indeed dont require a scanned copy of the death certificate to fulfill account requests. Feb 16, 2022 11:04 pm EST. Any information you provide to Cake, and all communications between you and Cake, You Shouldn't Stop Using DoNotPay Once You've Canceled Indeed. Okay. Before you permanently delete your account, there are two things you should know. What Can You Do if Indeed Has Mistreated You? You can then start editing and customising your page to start building your employer brand. Please follow up with us there so we can further assist. Subscriptions will not renew after the next billing date or upon completion of the annual subscription. In this case, you will need to submit an appeal to our moderation team explaining that you will provide documentation for your business for review. Sponsored jobs with outstanding balances will process on the first day of the following month. Indeed Account Has been Disabled, what to do?Subscribe To Our Channel:https://www.youtube.com/channel/UCwQwYoIimA8Zw_mc9-LefDQ https://www.facebook.com/hrstudentcorner Instagram: https://www.instagram.com/hrstudentcorner Website: https://www.rmglobal.in Email: rmglobalc@gmail.comPlaylists:Naukri.com -Job Portal (Employer Zone) Tutorial: https://youtube.com/playlist?list=PLBOzwognKgs31YYDzAg3wbGR5B7r5tHPRJob Seeker Guidance Series: https://youtube.com/playlist?list=PLBOzwognKgs1R4MXcmYAvDbtP6v3uvhUW If you have any query /doubt, please send me a mail at rmglobalc@gmail.com or write it in the comment section. (More fool us). Make any adjustments needed to this email suitable to your needs. We recommend clicking on the link "Appeal this decision" within your account. The account was verified. You can, of course, reload the page when canceling Indeed on the website or sit tight and wait for the companys team to get back to you. Why Bother When DoNotPay Can Cancel Your Indeed Subscription on Your Behalf? We'll help you get your affairs in order and make sure nothing is left out. Called in and another worker assisted me, recognized the problem and refunded me. I spent a lot of time crafting the ad and going through the process and I'm very upset they wasted my time. He ghosted us. My boss asked me to post Jobs as a Confidential Company. While it's run of the mill it's one of the better ones out there. Sign in. Accept, How to Delete a Deceased Loved One's Indeed Account, But wait. I just created an account on behalf of employer, posted a job and opted to pay for the sponsored ads. What's even worse than this, is that I was still getting charged whilst having my Job on hold after 4 days of no candidates. But it is denied, I asked "Why"?, They said "It is blurry". Like many others here Indeed disabled my employer account with no reason given. On the "Settings" page, you need to scroll down and will find a "Read More" option below the sub heading "Not looking for a job right now".