It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. 2023 Crypto.com Arena. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Yep! OR. If you do not currently have an AXS account you will be instructed to create one during your purchase. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Press J to jump to the feed. Then your friends can get in with their own phones using the AXS app. Never. When listing tickets, you decide how long your listing will be available for others to buy. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. may not be valid. Help us improve this article with your feedback. Show the ticket in the App at the entrance and get them scanned to enter. AXS Mobile ID allows for convenience, flexibility and security. To login, use the same email address you used when purchasing your tickets. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Thanks! With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. How will I know if my transfer was successful? If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Theyll just have to create an AXS account to claim their tickets. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Enter the recipients first name, last name and email address, or select from a list of. I had flown from TX to NY for this show with my friend. Bought tickets for a group? If they already have an AXS account set up the tickets will go in their account automatically. If you see a Sell button next to your tickets in your account, you can sell them! At this point, you should see your tickets in the MLB Ballpark app. Open the App and sign in to see your tickets. Please help. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Flew in for this show. You will enter your community username and new password and done! AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Nope. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Copyright why the hell can they just not send you the tickets in an email, as an option? What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Go into the app, look at the ticket. Yep! What if my guests arrive at different times? As an event draws closer, venues generate the barcodes for each ticket. For more information, please see our In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. When its time for the event, they can open the app to show their tickets on their phone. Click yes, retract now.And youre done! Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Youll be able to transfer money to your bank from your account on AXS.com. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Can seats be transferred to someone who doesnt have an AXS account? Privacy Policy. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Step 1: Download and Login into MLB Ballpark App. After logging into the app, verify the tickets are available in the app. Open the AXS app Sign in or create an AXS account. Yes No Still Need Help? When I sell tickets, do I have to deal with the buyer? Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Use of this website signifies your agreement to our. Never. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Many fans find it best to TRANSFER the seats to their guests prior to the event. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Third-Party Resale Tickets: Everything You Need to Know. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Many fans find it best to TRANSFER the seats to their guests prior to the event. Just follow the simple steps to make the tickets officially yours. (*If you can't remember your password, tap. Upcoming. After completing the account information, you may buy, sell or manage any seats in your account. How do I transfer AXS Mobile ID? The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Sorry we couldn't be helpful. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) The gig has not been cancelled we just chose not to go. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Click the Sell button next to the event in your AXS Account. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Tickets Not Showing Up In AXS Hello! However, we recommend that you transfer tickets to each person attending the event. On the review page, click the Transfer button to send the tickets. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. We are changing the way you register and sign-in to the StubHub Community. We are changing the way you register and sign-in to the StubHub Community. Create an account to follow your favorite communities and start taking part in conversations. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Select the tickets to sell, and then set your price and selling options. Now we just want to get rid of them ugh. Show the tickets on your phone for everyone in your group. The event staff will scan this digital barcode to let you and your party into the event. Hey guys, I just joined this group so if this isnt allowed lmk. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. From everyone at Vivid Seats, we hope you enjoy your event! Follow the steps below to access the tickets: Did you find it helpful? When I buy tickets, do I have to deal with the seller? After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). The game is in 36 hours. Can I still use a ticket after I have transferred or shared it with someone else? AXS Mobile ID allows for convenience, flexibility and security. Click the Transfer button next to the event in your AXS account. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Present the scannable QR code at the door for entry to Toyota Center. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Overall, disappointing, but fair. You'll then be asked to review the transfer. AXS handles payment and delivery so buyers and sellers never interact with each other. It depends. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. may not be valid. Did you find it helpful? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. When fans have tickets they cant use, they list them for other fans to buy. No. Most mobile transfer tickets will not be immediately available. The concert is tomorrow. I purchased tickets for a concert back in February. I have a problem with AXS Tickets Are you having issues? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Click the Transfer button next to the event in your AXS account. After completing the account information, you may buy, sell or manage any seats in your account. This is the QR code you will display upon entering the venue. After that, the tickets will be theirs to use with the AXS app. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Its up to you! If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Danielle is the author of this solution article. They said they would get in contact with the seller and have the tickets transferred over. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. All Rights Reserved. On the review page, click the Transfer button to send the tickets. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After that, the tickets will be theirs to use with the AXS app. Yes It got postponed and now we all cant go. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Article. Customer service all the way to your seat, 2000-2022 StubHub. On the review page, click the Transfer button to send the tickets. Bought ticket and then they weren't available from the seller. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Ask the Community Contact Support No. The game is in 36 hours. If available, youll see the option to get tickets with AXS Official Resale on the event page. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. i spent the next 2 hours trying to get the axs app to work and get my tickets. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. it never happened. You should see something to transfer. Select the seats you would like to send. After the switch, you will enter the email address you use to access the community in order to reset your password. Your tickets will no longer be listed for others to buy. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Theyll just have to create an AXS account to claim their tickets. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! What are my options here? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Transfer tickets to friends (for select events). To view your AXS Mobile ID tickets click on your initials in the middle. The tickets will be delivered to the buyer automatically. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Theyll also need to get the AXS app. Stub hub sent my hockey tickets for a las vegas game to axs. Otherwise you have until your friend creates an account to cancel the transfer. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. I was never able to get ahold of SH again. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Then when it sells and you are paid, you transfer it using the app. Is there any way to get any assistance? When I sell tickets, do I have to deal with the buyer? Cookie Notice To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Here we are. They should be able to tell you if the tickets are active. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). The Fox Theater Foundation. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. This will help to ensure that you are ready for your event in no time! Lindsay is the author of this solution article. Try to contact them on their Twitter account. Select the tickets to transfer and enter the recipient's information. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. axs allows you to transfer ticket you have bought from within the app. Nope. Click the Transfer button next to the event in your AXS account. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? 2023 I purchased tickets for a concert back in February. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Your guests will need to create an AXS account to receive tickets. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. No, tickets must be scanned through the Rockets App or the AXS App. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics it must be some garage shop with three programmers. All Rights Reserved. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Sorry we couldn't be helpful. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Usually there is a waiting period of a few weeks. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. You may also review your transfers and purchase history at AXS.com. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Use the same email you use on StubHub. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Your guests will need to create an AXS account to receive tickets. The Rockets App is free to download and available in the App Store or the Google Play Store. totally rinky dink. Yes If your friend already has an AXS account, the tickets will be transferred instantaneously. Privacy Policy. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. I bought two tickets to a New York Islanders game at Nassau Coliseum. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Even if you call within 48 hours of your event, you will probably get no help at all. [deleted] 1 yr. ago. Flew in for this show. Enjoy the event! Use the same email you use on StubHub. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. When your tickets sell, youll receive an email informing you of the sale. Select the tickets to transfer and enter the recipient's information. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Was wondering if you had any update on how yours is going? Sorry we couldn't be helpful. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). i will not book anything on stub hub as a result. Its up to the promoter, artist, or team if you can sell tickets or not. Why did the venue decide to use AXS Mobile ID? Can I have multiple tickets on one phone? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit.