It will bring up a new menu. You must check your network firewall and make sure that the following ports are open to keep going your Radio without any hindrance. My name is Peter and on this site, I share my interest in smart home devices (about me & how I can help YOU). The next and most important step in setting up your Alexa device is to install the skill(s) that will let it play radio stations. Such as Linksys routers, Thomson, Netopia, Plusnet, AT&T, and Billion. Open the Alexa app, then tap Settings > Device Settings. I have a variety of echo devices, 2 Echo Shows, 3 generations of Echos, 2 generations of Echo Dots, all behave the same way. Playing radio or music on a smart speaker is one of the most basic functions Alexa provides, which is why it can be very frustrating when it stops playing in the middle of a listening session. You probably have Alexa set up with your overseas Amazon account. Avoid interference from other appliances such as microwaves, baby monitors, and other routers. $469.00. You have to register the device with your Amazon account. Dont worry. Amazon's Alexa has several voice commands that can be used with iHeartRadio. Some of these are easily fixed and answered, and others are out of our hands as Alexa skill producers. In case the text in history matches the words you have commanded, the problem might be that your commands are still ambiguous. Note: If you want to redo the voice recognition, tap Delete my voice. Then repeat steps #7 and #8. As well as if theres noisy equipment around. Alexa won't play any of my hand curated stations. Select Music & Podcasts from the Settings menu under Alexa Preferences. There could also be a signal interruption. Alexa can play any radio station by using the correct command. Navigate to the sidebar. Make sure that you have not changed the connection credentials of the router. To do this, press the three lines at the top left hand corner of the screen. Open the Alexa app on your mobile device. For more information on how to sign in go to: How do I sign in on the BBC Sounds Alexa skill? This will reset the power cycle of your Wi-Fi router and clear your bugs. Collectively, the skills have a database consisting of thousands of radio stations for you to choose from, from historic broadcasts to live digital radio stations. A problem with your internet connection No local station in your area Alexa doesn't understand you Physical Interference Device is not updated After following the steps in our Troubleshooting guide: Check that the language on your Amazon device is set to UK English. (Or the one youre having a problem with.). First, try to play the radio station from iHeart and check if its playing well. And when I say devices, your Alexa Echo isnt an exception to these. Then see if it plays the radio or not. Doing this rebooting trick should get you into a less congested channel. All you have to do is set it up right through the Alexa app. An invocation name is a word you use to command Alexa to utilize a certain skill. Click on Skills and Games then Categories.. 7. Click the device that youre using. Save my name, email, and website in this browser for the next time I comment. Geo Da Silva feat. To check the WiFi connection, restart your router, wait 5 minutes, and connect your Alexa device to the WiFi again. This is a must-check if you are unable to play the radio station on your Alexa device. I'm having the same issue. Reduce network congestion by switching off smartphones, tablets, and any other devices that are connected to WiFi. We are aware of this and working on it. Say the right command. If it is your Alexa, simply disconnect your Alexa from the internet and wait for a minute or two before connecting again. We and our partners use cookies to Store and/or access information on a device. The Internet connection may be unstable or there has been no connectivity issue which means that no internet is provided by the Wi-Fi router or you have run out of internet subscription. Its job is to control the programs that can access your network. So why isnt your Alexa device playing your radio station? Sometimes, you may also input the wrong password on your device. The button looks like a little house with levers. Head to Amazon's website for full troubleshooting steps to try: There are five possible ways to link your account, shown on. Login to the account. Click the Plus sign (Top right corner) and select Add Group. Your email address will not be published. Pair with a second Echo Dot for stereo sound. However, if both skills fail to play your radio station, you will need to troubleshoot your device. 2021 Associated Newspapers Limited. To play an internet radio station on your Alexa device, youll first need to check if there is a radio skill available that supports the particular station youre trying to listen to. You can connect Alexa to Spotify and enjoy music limitlessly. Choose "Skills & Games" from the menu. This may be a simple fix. Copyright 2018 - 2023 | BOOM Marketing Agency Ltd | All Rights Reserved, Alexa Wont Play Radio 9 Quick & Easy Fixes, Enable Alexa Radio by Installing the Appropriate Skills, Ensure the Station Is Available in Your Area, Make Sure Alexa Can Understand Your Command, Check the Smart Skill Supports Your Radio Station, Alexa Stops Playing Radio 4 Potential Reasons. Australian radio now works on Alexa via any Amazon Alexa enabled device such as the Amazon Echo, Amazon Echo Dot or the Amazon Echo Show. Alexa can play a wide variety of music commands and radio channels, including local radio stations, as well as national and international stations. Here you will be able to see a text log of all the voice commands youve made to Alexa, so youll know whether the device has heard you correctly or not. Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby . Then you will arrive at a list of all the skills downloaded onto your Alexa, scroll till you find the one you are looking for, and tap on enable if the skill is already enabled, you will see only disable written. Since the last update my Amazon Alexa 2nd gen won't play absolute radio country , I've reset the alexa , re linked my settings and nothing , it'll play fine on my Amazon fire tv box tho . All Alexa skills are free. In this case, you should check the network status in your area and contact your internet provider for further advice. Sometimes, voice commands may result in replies such as Im having trouble contacting or Something went wrong in such cases, you can use the following fixing methods: At times when Alexa announces what will be played after you say, Alexa, play music on, skill name but then immediately says something went wrong, this generally means that your command has gotten the Get playable content request, but it fails to receive the valid response to the initiate response request. Note: Most routers have this IP address: 192.168.1.254. Click on Skills and Games then Categories.. By deleting an apps data, you will restore the app to its default settings, removing all the stored data, including login details. Then see if theyre working properly. Clearing the app cache is another quick fix that could be the solution to your problem. @BBC6Music A textbook example by @BBCSounds of introducing friction instead of removing it. Using Alexa, Radio One is likely to be more successful than Alexa, can you start playing Radio One?for example. If Alexa is hearing you correctly but not playing the station as intended, contact Audacy support siting the response Alexa returns. "Alexa, play Mix ninety six point five" and "Alexa, play Mix ninety six five" will play . Power the Alexa app down by pulling the plugged device from the outlet. RICH AND LOUD SOUND - Better speaker quality than Echo Dot Gen 2 for richer and louder sound. Check and update your language settings Also, it is worth checking that your device is using the latest. To get Alexa to play a radio station, all you need to do is say, "Alexa, play . Linking Alexa to Spotify offers full control of playback and the very best of your library, with lots of commands for seamless control . Depending on your catalog size, Alexa might simply not recognize the voice command you are giving. reporting issues for the second straight week, 'How bad are the pics? Especially if youre certain that youre saying the right command. I just put in a question on Amazon's Help Community. But, if youre having trouble getting Alexa to play your favorite radio station, youre not alone. January 28, 2022 8:54 am Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. If you don't see the command here, try saying the command louder. Select More from the main menu on the Alexa app home screen. Please refer to the table below for the correct commands for playing anything on iHeartRadio. In this case, your device successfully received the Get playable content request and the initiate response request. Your search will give you a list of radio tuning skills, such as TuneIn, MyTunerRadio, and radio.com. Once you have enabled the skill you want, you can play your favorite station. To find the right radio skill, follow the steps below: Each radio skill offers different attributes that vary in style, location, and genre, so take some time to research and find the most appropriate one for you. After that, select "Categories.". To play a radio station, make sure to bark the command Alexa, play (insert radio station call letters here)., You can also say the condensed version: Alexa, (radio station call sign).. To begin listening to a specific radio station, ask Alexa to play it via the radio skill youve just enabled. Shut down your Alexa device and wait one to two minutes before turning it back on again. Find the skill for your radio station and tap it. The BBC Sounds skill is a custom skill which allows us greater flexibility to give access to our full catalogue of content, and to include bespoke commands. Modern routers offer 2 networks 2.5GHz and 5GHz. Tap on the Settings tab. Try saying Alexa, switch profile or Alexa, switch to [your first name]s profile and trying to link your account again. And also if you know that Alexa can hear you well. Usually, when you want to open a particular skill and play music from that skill in Alexa, you simply say, Alexa, play music on skill name and wait for the application to load. You might even try turning OFF your device for a minute or more and then restarting it again. Customers are sharing. Tap the hamburger icon () and tap Skills. It should get your device up to speed. Check if the text in history matches exactly what you intended to command Alexa for. Sometimes Alexas radio stops working completely, and you cant figure out why or how. It is absolutely free, It doesnt require any signup for service or subscription and It doesnt require any weird wording for the command. In such cases, first, open the Alexa app and check the command history for the following solutions that can be useful: While the above solutions are all various possibilities with your fixing methods, sometimes, it just might be that your network isnt working. Connect your device to the routers 5 GHz channel. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The BBC Sounds skill is only available in the UK. To select another province or region just say "Alexa next" or "Alexa previous" until you find your region . Alexa can listen to the radio if she has the right skill. Click Enable to Use to activate the iHeartRadio skill in your Alexa account. You might also want to check out: 12 Reasons Why Alexa Doesnt Turn On + 12 Fixes. Remember, with a few simple steps and troubleshooting, you can fix the problem and get back to listening to your favorite radio station on Alexa in no time. 3. If you havent streamed a radio before through your Alexa, it could be that the skill for it isnt enabled yet. Alexa completely failing to understand a single BBB radio station pic.twitter.com/0SI6GV83dF. So, try saying the command again close or in a quieter place. You may be unable to listen to the radio on your Alexa device because the Smart Skill isnt working. Then you could also enable or disable them if you want to. Help fixing problems with BBC Sounds on your Alexa device. Words such as Alexa, play ricks playlist could make Alexa think you are commanding it to play a playlist by rick, an album called ricks playlist, or a playlist called ricks playlist. Echo devices do have not a very long range which has some obvious reasons. To determine if its working properly or not, try shifting to another skill. Note: If youre still having a problem, you may send a report to Amazon about this issue. DJ Jedy feat. But trust me, if this is the cause of your problem. This service offers access to thousands of live radio stations from across the United States, as well as personalized streaming stations. Then, you can restart the device and hopefully, it will resolve the problem. Tap on software updates. The feature offers audio storytelling of various Disney stories, making it a popular option for parents looking to put their children to sleep or entertain them. By doing this, your Alexa device will recognize you whenever you talk to it. Enable the skill. Continue with Recommended Cookies. Updates are made to enhance the performance of any device and program. Reconnect the radio streaming skill to see if that solves the issue. Tap Skills & Games. Please try unlinking your account, and re-linking. The good news is that you can, using a customised Alexa Routine! Check that the language on your Amazon device is set to UK English. For example, from myTuner Radio, enable My Radio next. The cause of the problem might be in the skill itself. Check Your Login Status Fix 3. Answer: By default, Alexa speakers such as the Amazon Echo will turn to its own music service first, so you'll need to connect Spotify to Alexa and make sure to select it as your default music player instead. Reading recommendation: 10 Easy Steps To View And Delete Your Alexa History, 3 Easy Steps To Get Alexa To Whisper In 2023, 3 Steps To Install Chromecast On A Samsung TV (2023). You may also like: How To Play FM Radio On Alexa. You will find a reset button on the base of your Echo device. Manage Settings "Alexa, play WRVQ" and "Alexa, play Q94" will play Richmond station Q94. For this case, you can try to use the Voice Training tool. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC Sounds to play Radio 6". If the issue is with Alexa not playing music with another paired Echo device, Amazon says that a restart should fix the problem in most cases. If it isnt connected, try retyping the password. Your Alexa device may be unable to play radio stations because you have not recently performed an update. Check out Triple M 90s. If the text doesnt match, use alternate names for the same command to get better results. Sign out of the app here. If your Echo Dot is playing the default station instead of your desired radio station, you may need to set your radio station as the default station in the Alexa app. Alexa can play the radio with the help of the appropriate skill. There are 3 different ways to enable TuneIn Live: Through the Alexa App: Open the Alexa companion app on your phone. The list of commands that you can use to make Alexa play the radio. "Alexa, play 93 X R T" and "Alexa, play X R T" will play Chicago station 93XRT. Open a web browser and enter your internet IP address in the search bar (find out what your IP address is by searching for it on Google). Our team combines research with (occasionally) over-the-top testing to save people time, energy, and money when making buying decisions. Open the Alexa app, select More from the home screen, and choose Skills & Games. Multi-room playback of skills using the AudioPlayer API (like the BBC Sounds skill), is the most-requested Alexa feature,and were liaising with Amazon totry to enable multi-room functionality for BBC Sounds listeners. Type the word Radio on the search engine. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 5300 N Braeswood blvd ste 48018 TX Houston 77096. Her reply is always, "I can't find the station . This feature opens up a new way of listening to your favorite shows and discovering new ones. So, you must take care of the distance and keep it short enough to connect properly to the router. "Alexa, ask BBC (or BBC Sounds) to play Radio Four" gives you R4 (hopefully) in stereo. Once you have enabled the correct radio skill by searching for it on the Alexa app, your Alexa device will be ready to start streaming the internet radio station youre looking for. Check our Known issuespage which lists problems we're aware of and are working to resolve. Launch the Sonos app on your iPhone. As weve already mentioned, you need to enable at least one of the radio skills to listen to specific radio stations on your Alexa device. Select your favorite one. Because there are a lot of beautiful apps which work well to spend your day well. Also I use Alexa to set alarms and timers and it has started doing the opposite. If you enjoyed this article, youll probably enjoy the following, too: ToolCrowd is reader-supported. What can I do? If its already been so long, you may only have an outdated Echo. The 27-year-old will now miss his third consecutive contest, with his next chance . This service offers personalized streaming stations based on your favorite artists and songs. Say, BBC Sounds for BBC radio. Recently, theres been an issue with Alexa not being able to detect stations like BBC radio. GREENSBORO, N.C. (AP) Georgia Amoore scored 24 points on six 3-pointers, and eighth-ranked Virginia Tech advanced to the Atlantic Coast Conference Tournament championship . But now, the command doesnt seem to work? How to know if my Alexa skill is malfunctioning?. Just say Alexa play WXXX radio or Alexa play NPR radio and if it is streaming it will Play. The Internet radio can be streamed on a web browser or media player on a computer, smartphone, or tablet, but you could also use an Alexa smart speaker to listen. Sometimes, you may need to uncover errors and use the validation tests to do the same through the developer console or the Validate command in the ASK CLI. A menu will open up; press Settings. 5GHz frequency channel has a lot of benefits. Then check if theres a network firewall. If you enable the right skills, Alexa can play almost any radio station in the world from your home. Simply disconnect it from the power supply and wait a minute to power your Wi-Fi router again. The consent submitted will only be used for data processing originating from this website. We are aware of some playback issues, which we are actively investigating with Amazon. Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby monitors. For example, saying Alexa play could mean you are asking for a movie, album, song, or ebook to be played with the same name. This feature allows you to listen to your favorite radio shows at your own convenience and schedule. Place your Alexa device in an open space away from noisy appliances such as dishwashers, washing machines, microwaves, or TVs to ensure this doesnt happen. In the Alexa app, select the Devices icon (5 th icon at the bottom menu). Located in Your Profile, this is a program where you can utter 25 phrases from a certain distance. Verify and make sure that your skill to play the radio returns the correct response to the Get playable content request. if the station is streaming on the internet. If it plays on one and doesnt on the other, its safe to say that the skill has the issues. Get quality leads delivered to your inbox to help you grow your business. According to reports (1,2,3,4,5,6,7,8), multiple users are facing an issue where the 'Disney stories' feature is not working on some Alexa powered devices. You can identify devices that have radio signal interference blocking the connection. Sometimes a system reboot can encourage the malfunctioning software to correct itself, which could be the simple solution you are looking for. I've followed the steps to link my account and I'm still unable to access BBC Sounds content. To start listening, just say "Alexa, open Radio 2" or "Alexa, start Radio 2". If you are experiencing issues with Alexa playing radio stations, one of these nine possible fixes could solve your radio problem: 1. Users should also check if the two Echo speakers are connected properly. Select the devices you want to group. As well as the ones that you could open. Before you check your connection, make sure first that Alexa can understand you well. If the problem persists, you can contact the skill developer or the radio station for further assistance. You might also have a poor connection, an outdated device, or closed firewall ports. Tamsin holds a bachelors degree in Architecture and loves nothing more than helping people see the potential in their homes and making their lives easier through great design. Its a very simple process to log in and you only have to do it once. Fix 1. But not every time are we fortunate enough to have Alexa just ready to play our music. We may collect commission when you buy the products from our link. Alexa is capable of doing many things. If this is the case, try this last simple fix. The BBC, for example, offers radio services all over the world. Open the Alexa app, then tap. You can see the most popular channels in the list. Listening to Aussie radio works correctly if your speaker is linked with an Amazon Australia account. When your press the reset button, it will first turn orange and then Blue. Affiliate Disclosure: When you buy a product via our links, we sometimes earn a referral fee. Worldwide FM, Pandora Radio, and FIP are some of the best-known internet radio stations. An example of data being processed may be a unique identifier stored in a cookie. And you may add more to these by putting in new skills. Your Alexa wont play the radio because of an incorrect setting. The voice command technology that virtual assistants such as Alexa rely on isnt always 100% accurate. Firstly, make sure that you are using the most up-to-date version of the Alexa app by checking for updates in your app store. Hamza is a passionate technical writer with more than 5 years of experience. The solution youre looking for might be this last fix. How to stream live Australian radio if you live in the UK, Radio legends 2UE, 4BH and Magic 1278 are back, Find your next favourite new song on Soundcloud Radio, Need a rocking 90s fix? Then these will cause them to not function well. 1. Here are eight things you can do if Alexa wont play your radio station: Need a guide on how to do these hacks? It also adds new features to your device. This is because your command was rather ambiguous, and Alexa failed to ascertain what exactly it was that you wanted to be played. Now check these logs on Cloud watch and verify your data. Unplug the Echo device or smart speaker and wait a few minutes before starting it again.