palmera vacation club lawsuit palmera vacation club lawsuit

Learn More. OMG!!! Sign up for free now, Sign up for free to participate on the website. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Unlimited Vacation Club - Members Only Please! This is the version of our website addressed to speakers of English in the United States. Not to mention, timeshare resale scams can target owners in need of relief. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. After researching and finding this site (thank God!) Submit a complaint and get your issue resolved. Nothing has been done and calling makes it clear no one cares. 2023 RCI, LLC. The only outcome youve been selected for is a fleecing. Sleeps 8 . Re: Palmera Vacation Club I called the number they gave me three times to cancel the contract but no one answered. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. After being told they could take a trip to Hawaii, the couple went back home to Alabama. You can call member services, leave messages and never get a call back. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. How many people normally accompany you? We bought 3,000 points for around $13K. Of course, this was not mentioned. In fact, about 85% of timeshare owners love their brand or resort. Exchange: CST: 2046555-50. Someone's going to jail and it isn't me. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Feb 28, 2023 7:27 pm EST. You May Like: What Is The Cheapest Caribbean Vacation. I did this for over an hour. Contributions should be travel related. incorrect. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. go back to original rules when we joined or get out of contract. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Taxes, additional fees and charges may apply. get quotes and more. He also danced around answering a lot of questions. Others, however, ask you to pay big up front for some promised future benefit. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Repeat this to yourself as often as is necessary. The Palmera membership also included a Quest Vacation Club membership. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. This is a multi-location business. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. All prices are based in U.S. dollars (USD). They responded recently they dont purchase timeshares. The lady I spoke too had no interest. One of the worst decisions of our life. They also verbally guaranteed us that (free membership giveaway for every 50 subscribers!). Consider how much of your income goes towards bills and what you have left over at the end of each month. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Also Check: Free Vacations For Cancer Patients. This review was chosen algorithmically as the most valued customer feedback. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. I have tried multiple times and never receive a response from the request. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Palmera Vacation Club has been in contact with Ms. ***** File No. Barcelo bought out Occidental right . 602357907. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Theyre also applicable regardless of the comments tone. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Points 3,000 . Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Like a free stay and Hilton money? The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. I am still suffering with cancer issues and cannot pay my medical bills. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. get quotes and more. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. File a complaint. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! After reading the contract, I did not feel comfortable. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. a 5 week time share at Island Links Resort in Hilton Head, SC. The savings and perks are clear. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? They never answer our calls I but 5000.points and paid $2000. Interested in Palmera Vacation Club? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Contributions should be appropriate for a global audience. This will surely increase the credibility of your complaint. Read full review of Palmera Vacation Club. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . The travel prices the salesman Sign up for free now, Sign up for free to participate on the website. Who do I contact? When you buy a timeshare, its an investment in your family and quality of vacations. Pay only $199USDon your exchange fee when you book select Orlando resorts. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. No. No response. Others, however, pose a big financial risk. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. If I were you I'd get out of there as quick as you can. There are no exact matches available. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Avoid doing business with Palmera. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I want to close my bank account in hopes of getting away from these vultures. They lied about what the points would get us. Some restrictions apply. Promotional discounts and offers may not apply to all properties. My biggest fear is the financing paperwork I signed. Our credit is being held hostage by Palmera Time Share. Down and my maintenance fee. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. No: TAR-6309. My son in law own(s/ed ?) Do we have any recourse to either go back to original rules when we joined or get out of contract? It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Nothing is free. No. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. BBB is here to help. Nothing that the salesman presented to us was My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Thank you! CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. I am thankful that the only financial information I gave was our credit card. I've had my bank account since 1975 and want to keep it. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Remove some or all of your filters below. Called better business and state of SC. Congrats on finding TUG. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Complaint Resolution Index (CRI) Explained. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Our records indicate the company failed to respond to the one complaint brought to its attention. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). They have their own points system to be used within the resorts that are on Hilton Head. Some property-based clubs claim, or at least imply, that your membership is an investment. He started to get pushy when he got into his sales pitch. sonyasample@gmail.com. VSI the company that supposedly sells your previous timeshare is also irreputable. So they could either buy it back or he'd just quit making payments, so they let him out of it. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. After the tour, we had to go back to the office and he kept trying to convince us. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Buyer Beware!!!! RCI and related marks are registered trademarks and/or service marks in the United States and internationally. We asked plenty of questions, figuring 4 heads were . How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Claim it and get a lot of features. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. How much do you spend normally on your hotel? This is the version of our website addressed to speakers of English in the United States. Still wondering why people buy timeshares? Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Is this your company? I would also send a copy via USPS certified mail with tracking today. It may not display this or other websites correctly. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Desired Settlement: cancellation of contract with no negative credit report filing. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Learn how the rating is calculated 1 complaint. This would leave me with only the maintenance fee to pay. At this point I am willing to let them keep the money they sham me out of. BCA has no information regarding government actions at this time. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. This is not the first time that we have had issues with getting people to respond, Desired outcome: Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. I have tried multiple times and never receive a response from the request. However, I cannot afford this. If we can verify it in our system, an email will be sent to you with your password. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Read your contract for rescission and follow those directions exactly as stated. Take a screenshot from the USPS and FedEx tracking that it arrived. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Login to participate on the website. Seller of Travel Reg. Click here to get notifications about new complaints of Palmera Vacation Club. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Hawaii TAT Broker ID #TA-023-193-6000-01 We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Hawaii Seller of Travel Reg. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Don't have an account? All-Inclusive resorts may charge a mandatory all-inclusive fee. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. A lot of robocalls are currently making this pitch. This complaint was posted by a verified customer. View summaries of the complaint descriptions and responses. Here it is a year and 1 maintenance fee later, no bye bye timeshare. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. and told them we wanted to cancel the contract or they could Working hours Sun 9:00 am - 5:00 pm ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Fla. They promised it would be sold in 3. legally cancel the contract. It's clear there is no intention of honoring that. Palmera is deducting $295 out of my checking account a month. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I was puzzled by this statement. At our age changing made sense if this transition occured. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. This allows us to verify that our reviews come from real guests like you. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Palmera Vacation Club Members Association, Inc. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Check the spelling of your query. We told him flat-out during the tour that we are not interested. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. TUG saves owners more than $20 Million dollars. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. The trading power we were supposed to have with RCI was incorrect. Thats just false for anything thats not outright property ownership. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Looking for Palmera Vacation Club Login? This was a hassle no doubt. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). I called in late November and was told that my dates were not open to call again in January. The guy then became upset and challenged us why we could base our decision based on something online. Some. Type in the email address you registered with. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Check the complaint history, rating and reviews on this company. Well guide you through the process. Please let me know about a class action lawsuit against Palmera if one exists. He purchased from previous individual owner 10 years ago. What is Palmera Vacation Club's Facebook? JavaScript is disabled. He seemed very nice and personable at first. Time Shares. In Share your photos and videos with others to prove the truth of your words. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. the 2 timeshares we were trading in would be sold and that we If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Usage Type Annual . Login to participate on the website. We said that we prefer to rent houses when on vacation instead of staying in condo communities. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. This business is not a member of Business Consumer Alliance. ST-36515. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Reverse and return back to what we had, and reimburse us for the waste of our time in full. My decision to purchased was based on lies. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. This offer only applies to new reservations. This will surely increase the credibility of your complaint. Claim it and get a lot of features. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. BBB reports on known marketplace practices. Book by 8/15 for travel through 12/15/22. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Also publication TIMESHARING TODAY. Payment . Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Good luck! These vacations are limited.