Many companies use them to take regular and occasional payments from your bank account for bills and memberships. Basically I have had a direct debit account with Eflow for years, because of the way their direct debit schedule works I have often been caught out with not having the funds in my account and the account being suspended. (in the case of a Post pay Account) the amount due to eFlow on the next Payment Date shall be increased by the amount due in respect of such Toll, provided that where you have breached this Agreement (whether by reason of failing to pay to eFlow any amount due to it in accordance with this Agreement or otherwise or, in the case of a Pre pay Account, the balance of such Pre pay Account being less than the Minimum Balance), you may not be able to avail of this right. Direct debits are often used for mortgage, phone, energy or gas bills.. If your account is in suspension, it will not be reactivated until the negative balance on your account has been cleared and a valid payment method is added to the account. This highly secure method of payment is quick, cheap, efficient and thanks to the regulations around DDs, very secure. this Agreement constitutes your valid and binding obligations. 2. How we will communicate with you. where the Customer consists of two or more persons all the respective covenants by the Customer shall be deemed to be by such persons jointly and severally. You will be liable for any unpaid Tolls and applicable penalties in accordance with applicable law as a result of failing to mount the Tag correctly.14.3The Tag shall remain the property of eFlow at all times and you shall not do anything or permit anything to be done which may constitute a Misuse of the Tag. Customers can contact eFlow using the options below: eFlow If you want to cancel. (in the case of a Pre pay Account) will have deducted from it the amount due in respect of such Toll; or. A Whole Bill Direct Debit lets you automatically pay your whole bill when it's due by Direct Debit. Find out where the M50 Toll is, toll rates, payment deadlines and the many ways to pay your toll. The level of DD must be fair and reasonable, but may be subject to terms you agreed when choosing your new tariff (e.g. 2. If you are on a standard variable tariff, your supplier is legally allowed to increase it to the level of the price cap - the maximum amount that households can be charged for their energy usage . These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. Click "Edit" beside " Bank account ". Simple, convenient and safe, Direct Debit is an automated payment method that is used for around three quarters of household bills. Select the page icon to view your statement online. And i'm sure i'll have to chase them for a refund on the tolls that i'm overpaying for now. by posting to: eFlow; PO Box 13294, South City, DSU, Cork, by email or by facsimile transmission to: such email address or facsimile number as may be notified from time to time; or, by posting or delivering to such address as is recorded in the Account Application Form (as may be changed from time to time in accordance with this Agreement). Select Primary in the drop down menu under the Payment Priority column of the card you would like to make your primary payment method. The information to be included in the Account Application Form shall include: B.2Before this Agreement takes effect and an Account is opened by eFlow: B.4 You will need your eFlow username and password to access it. Click the Rubbish Bin icon of the payment method you would like to remove. Learn how to manage and update your payment method, top up your account, and account suspensions. Once the full outstanding balance is paid and a valid payment method is added, your account will be no longer be suspended and your tag will become active. Scroll down and select the date ranges of the statement you would like to view. Select the Date you would like your account closed from. As first step, the debtor must sign a mandate allowing the creditor to collect funds from the debtor account. If you require a larger top-up amount, please contact us. Bacs Direct Debit disputes don't incur a fee. Eflow are a disgraceful company and Eflow are a disgraceful company and employ an equally disgraceful company EPC plc to chase fines. Except as expressly stated in this Agreement, any and all representations, warranties and undertakings, express or implied, are hereby excluded. Please note: The minimum top-up amount is 30.00, and the maximum is 1000.00. Direct Debit bureaus are third-party organisations that handle direct debit payments and most of the work related to them on your behalf. 29.1Where either you or eFlow is required to notify the other pursuant to this Agreement, or otherwise wishes to communicate with the other, such notice or communication may be served:a. in your case to eFlow. Most banks, utility companies and retailers prefer direct debits for regular payment because they permit them to take what you owe straight from your bank account. A Direct Debit is an instruction from you to your bank, authorising someone to collect payments from your account when they are due. However, Tag Tolling customers can use the express lanes at any other toll in Ireland, while Video Tolling customers cannot. You can either have a post pay or pre-pay account: With Post pay accounts, the balance that you see when you log in to your eFlow account is the total for journeys on your account owing since we last received a payment. A Monthly Payment Plan lets you spread the cost of your quarterly bill by making . Vehicles and Tags Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. If such unpaid charges are not promptly paid to eFlow, you may become liable for additional service charges, fines, or penalties as set out in the Toll Bye-laws, Late Payment Charges or as may be notified to you from time to time. Our Tag Tolling option works on all toll roads in Ireland and has a monthly account management fee of 1.00 + VAT (1.23) per tag. To cancel a SEPA DD you can submit a Cancel SEPA Direct Debit Mandate request via the Online Service Desk area of 365 online. the Registered Vehicles shall be treated as Unregistered Vehicles. Where you require a Monthly Account Statement to be issued by post, an Additional Account Statement Charge will apply in respect of each such Monthly Account.11.5Where you request an additional Account Statement, you shall pay to eFlow an Additional Account Statement Charge in respect of each such additional Account Statement, whether issued by email or post. The company will let you know in advance when they're . Click on Close Account button under the My Account heading within the page. The info on how to read your meter will be on your bill, or look online. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. Select your reason for closing your account in the drop down menu. In the app, select "add money", type in how much you want to move and select the connected current account with the direct debit set up. 15.1In the event that a Tag is damaged, lost or stolen, it is your responsibility to notify eFlow through the website, webchat or by telephone by calling the Customer Service Centre. To change your Direct Debit details, all you have to do is sign into your My Virgin Media account: 1. Bacs Direct Debit provides a dispute process for customers to dispute payments. The company need to notify you of any change to the amount or date. If required, instructions may be given by eFlow to debit your payment account with any balance outstanding to eFlow on or after termination.Any remaining credit balance shall be refunded to you by agreement to your chosen payment method when all outstanding toll payments or balances have been paid.19.2If there are insufficient funds in your Account, you remain liable for all such amounts. Under the 2020 Budget, DoT secured funding to support a reduced tolling scheme for Low Emission Vehicles (LEV), broadening the previous Electric Vehicle Toll Incentive Scheme. Access via Direct Debit bureau: If you don't have the necessary turnover or just want to be free from all the extra work of handling Direct Debit in-house, you can use a Direct Debit bureau. All they need to do is complete the mandate by phone, online on your website or on paper. To remove a payment method from your eFlow account: If you wish to set another payment method on your account as your primary payment method, you must: If you have a Post pay account, you can make a one-off payment for transactions/journeys against your outstanding balance by clicking the Pay Outstanding option in the Account Overview section. Note Direct Debits These give a company permission to take money from your bank account on a date agreed with you. If the second attempt fails, your account will be suspended, and your vehicle will not be covered on any toll road. Any notice or communication so served shall be deemed duly served: 29.3If notification is made orally by telephone or in person, it will only be effective if confirmed by written notice served in accordance with this clause 29 within seven (7) days of such notification by telephone or in person. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. No additional account login is created to access your eFlow account. You can add any number of Authorized Users to a single account. Password You will be prompted to update your payment details, click add payment method. Single Euro Payments Area (SEPA) is an EU initiative designed to change the way electronic payments are processed in the EU (including the United Kingdom). Please note: Before closing your account, all outstanding payments must be made, and any eFlow tags associated with your tag tolling account must be returned to:eFlow,PO BOX 13294,South City DSUCork. If you are using our Tag Tolling option, your tag(s) will not work if the first attempted payment fails. Find out about the payment deadline, what to do if you forget to pay your toll and appealing a penalty. You acknowledge that you have not relied upon any representation save for any set out in these terms and conditions.27.2The interpretation of this Agreement shall be governed by Irish law and the Irish courts have jurisdiction to resolve any dispute in relation to the Agreement.27.3There shall be no waiver of any terms or conditions unless such waiver is evidenced in writing and signed by the waiving party. The Direct Debit (DD) scheme is operated by the Bacs network and companies (called "service users" in DD speak) access the system using specialist software or by using a Bacs bureau such as Access PaySuite. This means that the amount deducted from your payment method this month covers journeys made last month. 3. Log in to eFlow.ie with your username and password. Select the Add a Payment Method button. You can also use Direct Debits to collect recurring invoice payments of different amounts from your customers. You may need to activate your online account before you can log in. Please note: Due to account suspension, journeys cannot be added to the registered account. Balance & Statements While the payee receiving the payment can change the direct debit amount, they must inform you first. Such Fees will be debited to your Account for each Charge Period.11.2The Account Fee payable for each Tag issued in connection with a vehicle assigned to Tag Tolling is 1.00 plus VAT for every month or part there of where the Customer has a valid Tag assigned to a registered vehicle. 2. When looking to start collecting Direct Debits, be aware of dated locally-installed software. a direct debit authority is lodged into the system, the bank will notify you by pre-agreed means. If you use other toll roads*, you will need to pay the tolls at the booth as you use them. It enables multi-device, multi-browser and multi-user access. Conveniently pay your M50 toll through an agent or at eflow.ie Parking Tag Pay for your on-street parking through a Payzone Agent or use your phone to park Previously, direct debits worked by using bank account numbers and sort codes. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. This feature is located under the Statements and Payments section on the account overview page. Learn how to manage your account, recover, and update your account details. If you need to change your top-up amount, please contact us and a member of our customer service team will be able to change you top-up amount. Learn how to manage your business account, change your payment details, top up your account, and view your statements. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: If a payment request fails, we will notify you in writing (either by email or letter, depending on your preferred correspondence method). under the 'Payment Details' section, click the 'Manage Bank Accounts' button. There are two ways to deploy EFLOW (PowerShell and Windows Admin Center) and two ways to provision the virtual machine (manual provisioning using the connection string and manual provisioning using X.509 certificates). As per clause of the eFlow Terms and Conditions, there is a charge of 20.00+VAT for each unreturned eFlow tag. In the case of a pre-pay account, the balance shows how much credit you have left on your account to cover future journeys. You can use direct debit for registration renewals for 3, 6 or 12 months. Please do not open any links from these or any other suspicious messages. 7.1You shall pay to eFlow all amounts that are due to it in accordance with this Agreement, including without limitation, all amounts due: The charges for which you shall be liable shall (without prejudice to the generality of the foregoing) include such charges as eFlow may notify from time to time in connection with Misuse or the misuse of a Toll Road.7.2Where a Rejected Payment occurs, the Customer shall ensure that eFlow receives the outstanding amount (together with any charges arising from the Rejected Payment) as soon as possible but in any event within fourteen (14) days of the Rejected Payment.7.3You accept responsibility to notify eFlow of any changes with respect to your payment details (including, without limitation, your payment account) as set out in the Account Application Form.7.4While eFlow makes every effort to ensure charges are accurately recorded, you accept that miscalculations in Account balances may occur. Quarterly Account Statement by post, to your email or postal address (as applicable) provided on your Account Application Form (or to any changed email or postal address that has been notified by you to eFlow in accordance with this Agreement) setting out the transaction history for the stated period. Tolling Information/eflow Toll Locations and Charges Tolls applicable for 2023 - N25 Waterford City Bypass N25 Waterford City Bypass Location: The toll is located in the south east of Ireland on the N25 Waterford city bypass between the junction for the M9/N24 and the Junction for R710. Direct Debit (from SEPA Single Euro Payments Area only). Country availability. SEPA Direct Debit Mandate Account Holder Type of payment Name: Avantcard DAC Address: PO Box 25, Dublin Road, Carrick-on-Shannon, Co. Leitrim Creditor Identifier: IE30ZZZ360526 Please return this mandate to the above address. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. Learn how to manage your account, recover, and update your account details. in the case of post, forty-eight (48) hours after posting or if delivered by hand, on delivery; in the case of facsimile transmission, upon confirmation of receipt by the addressee. This feature us currently not available on eflow.ie. A mandate (also known as a "Direct Debit Instruction" or "Direct Debit Request") is set up on a customer's bank account when a Direct Debit is authorised for a specific merchant, usually via our online form. cancel or alter any payment or your payment details (including, the payment account); or. 14.1Once you have provisionally registered for Tag Tolling (i.e., subject to acceptance of this Agreement in accordance with clause 2), eFlow shall provide you with the Tag (or Tags) and you shall: Without prejudice to the generality of the foregoing, you shall not attempt to use the Tag by holding it in your hand or leaving it on the dashboard or in another non-mounted position in the Registered Vehicle or any other vehicle and any such conduct constitutes Misuse for the purposes of this Agreement.14.2If you do not properly install the Tag(s) in the Registered Vehicle(s), you may be charged at the Toll rate for Unregistered Vehicles in respect of the M50 Toll Road. Click on the invoices section to view your statements. Managing the entire lifecycle in the cloud is the most efficient and secure way to take payments. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. The billed amount can be different for each payment, but the day they are paid is usually fixed. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. To reset your password, you will need your username. All disputes are subject to review and approval by eFlow and may require additional documentation or evidence from you. Fill in your card details required details and confirm by clicking Save Details. 3. The only details they have to provide are their name, plus their bank name, sort code and account . seasonal billing) https://www.moneysavingexpert.com/utilities/lower-energy-direct-debits/ Ask your supplier for an explanation of how they have arrived at the figure being requested. If you select to receive your statements by email, every month well email you a link to your statement. The Mandate is the formal approval given by the Debtor allowing the Creditor to collect future payments on his/her bank account. You can find your username on any correspondence that eFlow has sent to you. There's a 5% surcharge if you pay: monthly; every 6 months; There's no surcharge if you pay yearly. Tide Platform Limited (Tide) designs and operates the Tide website and app. Account Login. The allocation for the Scheme in 2020 is up to a maximum of 1,500,000. Our price promise is to keep Broadband & Phone package prices fixed for the duration of the contract from your package start date. . SEPA Direct Debit is a reusable, delayed notification payment method. The username stays the same for the duration of the account. You may be using them already to pay your recurring monthly business bills like electricity, company credit cards, WiFi and council tax. eFlow is the Barrier-Free Tolling system in operation on Dublin's M50 Motorway. Sign in to ROS. your entitlement to use the Toll Collection System contemplated by this Agreement shall cease; and. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. Learn how to pay your M50 toll with a car youve rented. eFlow Post pay customers are billed a month in arrears. We will automatically attempt to take the payment after another few days.
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